FAQ
Questions, answered plainly.
Answers about choosing your baby's age, what's inside each UpBox, payment, delivery and The Loop, our opt-in email reminder.
- What is UpBox?
- UpBox brings together useful things for your baby's current age, so you don't have to go looking for them.
- How do I choose the right age?
- Pick the age your baby is in right now. Not sure? Email us and we'll help you choose.
- What comes inside?
- Clothing, mealtime things, bath and accessories, grooming basics, play and books — chosen for where your baby is now.
- Can I buy just one UpBox?
- Yes. Buy one for the age your baby is in right now. There's nothing to sign up for.
- Will I be charged automatically?
- No. Nothing is ever charged or sent automatically. You order each UpBox yourself.
- How do reminders work?
- Join The Loop and we send one email when your baby is ready for the next age. You look, you choose, you pay.
- Can I buy UpBox as a gift?
- Yes. Choose the baby's age and we'll pack it ready to give.