FAQ

UpBox is a curated subscription service that delivers premium lifestyle products to your doorstep every month. Each box is carefully selected to bring you the best in wellness, style, and everyday essentials.

Browse our products online, add items to your cart, and proceed to checkout. You can pay securely using credit/debit cards or other available payment methods at checkout.

We offer standard and express shipping options. Standard delivery typically takes 5-7 business days, while express delivery takes 2-3 business days. Free shipping is available on orders over a specified amount.

Yes! Once your order is dispatched, you will receive a confirmation email with a tracking number. Use this number on our website or the carrier's site to monitor your delivery.

We accept returns within 30 days of purchase for unused and unopened items in their original packaging. To initiate a return, please contact our support team with your order number and reason for return.

Orders can be cancelled or modified within 24 hours of placing them. Please contact us as soon as possible via our contact page or email if you need to make changes.

Currently, we ship to select countries. Please check our shipping policy page for the full list of countries we deliver to and applicable rates.

You can reach our support team through the Contact Us page. We aim to respond to all queries within 24 business hours.